Customer Care

Our Customer Care team can answer any questions or concerns you may have. We are available to assist you 24 hours a day, 7 days a week. You can contact us any of the following ways:


Do I still need my Help Unit?

If you’re unsure if you or your loved one should keep their Personal Response System, please take our Risk Assessment.


Order Help Units or Accessories Now


New Subscriber Forms:

Landline Unit Form — Please complete and submit this form via mail, fax, or email if you are interested in a landline Help unit.

Home-Based Cell Unit Form — Please complete and submit this form via mail, fax, or email if you are interested in a cellular based Help unit.

Training Video (coming soon)

Commercial Video (coming soon)


Calendar of Events

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For more information about the help Personal Response System or any questions, please contact Help Services today using this contact form.

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